Occasionally you may find that your Air Purifier will not turn on. No worries, below you will find some recommended troubleshooting that we suggest to resolve this issue.
- Remove the front panel cover, be sure black spongy side of filter is facing out towards you. (If not turn around and try running unit again.) If it is, please remove filter and put to the side.
- There are 2 safety switches, one in the bottom of the unit where the filter usually sits (can be pushed down with your finger), the 2nd at the bottom where the panel cover activates a metal switch that is set inside the plastic, you will need a flat head screwdriver to activate that one.
- Once both switches have been located, please plug the unit in, activate both switches at the same time, and press the power button to test the unit manually. If the unit operates as normal, reinstall the filter, making sure to press it down then back and put the panel cover back on making sure to check that nothing broke on the front panel.
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