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If water is especially hard or has a high mineral content, you may notice white dust around the unit. If bothersome, you can use distilled water or you can buy one of our decalcification filters to...

The brush is located either on the underside of the water tank, attached to the base of the unit or on the underside of the water tank lid (for top fill humidifiers).

Throughout history, silver has been recognized as one of the most efficient germicides known. Silver is known to kill some 650 species of bacteria and viruses simply by coming into contact with the...

The decision to use warm or cool mist is based on personal preference. Warm moisture tends to make the air in the room feel warmer due to the warm vapor being released into the air. Cool moisture h...

The humidity level may be set too high. We advise you to lower the mist output. We also recommend checking to make sure surface is level and flat at least waist high. If the unit is sitting on a su...

Remove the rear panel cover, be sure black spongy side of filter is facing out towards you. (If not turn around and try running unit again.) If it is, please remove filter and put to the side.   ...

Remove the rear panel cover, be sure black spongy side of filter is facing out towards you. (If not turn around and try running unit again.) If it is, please remove filter and put to the side.   ...

Occasionally you may find that your Air Purifier will not turn on. No worries, below you will find some recommended troubleshooting that we suggest to resolve this issue.  Remove the front panel c...

Occasionally you may find that your Air Purifier will not turn on. No worries, below you will find some recommended troubleshooting that we suggest to resolve this issue.  Remove the front panel c...

Occasionally you may find that your Air Purifier will not turn on. No worries, below you will find some recommended troubleshooting that we suggest to resolve this issue.  Please remove the rear p...